Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the s999 platform in any capacity — whether as a registered member or as a guest — you confirm that you have read and fully understood these Terms & Conditions, and that you agree to be legally bound by them. These terms form a legally binding agreement between you and s999 and apply to all interactions you have with the platform, including placing bets, accessing live casino games, depositing funds, and requesting withdrawals.

These Terms & Conditions should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form an integral part of the overall agreement governing use of the s999 platform. In the event of any conflict between these documents, these Terms & Conditions shall prevail unless otherwise stated.

2. Eligibility and Registration

To register for and use the s999 platform, you must satisfy all of the following eligibility criteria at the time of registration and at all subsequent times while your account remains active. Failure to meet any of these conditions at any point may result in account suspension or permanent closure without prior notice.

• You must be at least 21 years of age. Underage gambling is strictly prohibited on the s999 platform.
• You must be legally permitted to participate in online gambling activities under the laws applicable to your country or region of residence.
• You must not already hold an active account on the s999 platform. Only one account per individual is permitted; duplicate accounts will be closed and associated funds may be forfeited.
• You must provide accurate, truthful, and complete personal details during registration, including your real full name, date of birth, and a valid contact method. You are responsible for keeping your account information current.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your s999 account credentials, including your username, password, and any two-factor authentication details. You must not share your login details with any third party under any circumstances.

All activities conducted through your account will be attributed to you, and you accept full liability for any bets placed, funds deposited or withdrawn, and any other interactions that occur through your account regardless of whether you personally authorised those actions. You must notify s999 immediately upon becoming aware of any unauthorised access to your account.

• Do not use easily guessable passwords or reuse passwords from other websites. Enable two-factor authentication where available for added protection.
• Keep your registered contact information (mobile number, email address) current to ensure you receive important security alerts and account notifications.
• Log out of your account after every session, especially when using shared or public devices. s999 is not liable for losses resulting from your failure to maintain account security.

4. Deposits and Withdrawals

s999 supports a range of convenient and secure payment methods tailored for players in Bangladesh. All monetary amounts are processed in Bangladeshi Taka (BDT). Accepted deposit and withdrawal methods include bKash, Nagad, Rocket, and Upay. s999 does not accept deposits made using funds sourced from illegal or fraudulent activity.

Withdrawal requests are processed following successful account verification. s999 reserves the right to apply processing times and to request additional documentation before releasing funds. All withdrawals must be made to a payment method registered under the same name as your s999 account.

• Minimum deposit amount: ৳200. Maximum deposit limits may apply depending on the payment method and account tier.
• Withdrawals are typically processed within 24 hours of approval, subject to network availability and verification requirements.
• Chargebacks, reversals, or disputes initiated through your payment provider without first contacting s999 support are prohibited and may result in immediate account suspension.
• All transactions are subject to anti-money laundering (AML) checks. Unusual transaction patterns may trigger additional verification steps in compliance with our security obligations.

5. Bonuses and Promotions

s999 offers welcome bonuses, reload bonuses, free spins, cashback offers, and other promotional incentives to eligible players from time to time. All bonuses are subject to specific terms, including wagering requirements and validity periods, which are communicated at the time each promotion is offered.

Bonuses may only be used for their stated purpose and within the conditions attached to each specific offer. Attempting to exploit bonuses through irregular betting patterns, account sharing, or any other method that s999 deems abusive will result in the cancellation of the bonus and any winnings derived from it.

• All bonuses carry a rollover (wagering requirement) that must be completed before any associated funds can be withdrawn. The applicable rollover multiplier will be stated clearly in the individual promotion terms.
• s999 reserves the right to modify, cancel, or discontinue any promotion at any time without prior notice, provided that this does not unfairly affect a bonus that is already in progress for a player.
• Bonuses are intended for personal recreational use only. Using bonus funds for professional or commercial gain is prohibited.

6. Prohibited Activities

To maintain the integrity of the s999 platform and protect all users, the following activities are strictly prohibited. Violation of any of these prohibitions may result in immediate account suspension, permanent ban, and legal action where appropriate.

• Using automated bots, scripts, or software tools to interact with the platform, place bets, or gain any unfair advantage over other players.
• Opening multiple accounts (whether personally or through a third party) to claim duplicate bonuses or circumvent responsible gaming limits.
• Engaging in money laundering, fraud, or any other financial crime through the s999 platform. Suspicious financial activity will be reported to the relevant authorities.
• Attempting to hack, reverse-engineer, or disrupt the s999 platform's software, servers, or other technical infrastructure in any way.

7. Intellectual Property

All content on the s999 platform — including but not limited to text, graphics, logos, game interfaces, software, and multimedia elements — is the exclusive property of s999 or its licensed content providers, and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, publish, transmit, distribute, sell, create derivative works from, or otherwise exploit any content on the s999 platform without the express written permission of s999.

8. Privacy and Data Protection

s999 is committed to protecting the personal data of all users in accordance with applicable data protection standards. Personal information collected during registration and platform use is processed for the purposes of account management, identity verification, transaction processing, and the delivery of our services. We use SSL encryption to secure all data transmissions. We do not sell your personal information to third parties. For full details on how we collect, use, store, and protect your data, please review our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by applicable law, s999 and its affiliates, officers, directors, employees, agents, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of funds, loss of profits, or loss of data, even if s999 has been advised of the possibility of such damages.

s999 does not guarantee uninterrupted access to the platform at all times. Scheduled maintenance, technical issues, or events outside our reasonable control (including internet outages, force majeure events, or third-party service failures) may temporarily affect platform availability. s999 will not be held liable for any losses incurred during such periods.

10. Suspension and Termination

s999 reserves the right to suspend, restrict, or permanently terminate any user account at its sole discretion and without prior notice if it reasonably believes that any of the following circumstances apply. Upon account termination, all pending bonus balances are forfeited; real-money balances held at the time of termination will be handled in accordance with the outcome of any investigation.

• The account holder has breached one or more provisions of these Terms & Conditions, including engaging in fraudulent, abusive, or prohibited activities.
• The account holder has been found to be underage, or has provided false identification or misleading personal information during registration or a verification process.
• Regulatory requirements or legal obligations compel s999 to restrict access for users in certain jurisdictions or categories.

11. Amendments to These Terms

s999 reserves the right to revise these Terms & Conditions at any time. Where changes are material, we will make reasonable efforts to inform registered users via email or an in-platform notification prior to the changes taking effect. Your continued use of the s999 platform after any amendment constitutes your acceptance of the updated terms. It is your responsibility to review these Terms & Conditions periodically to ensure you are aware of any changes. The most current version of these terms is always available at https://s999.lol/terms-conditions.

12. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with applicable laws. In the event of any dispute arising from or in connection with your use of the s999 platform, both parties agree to first attempt resolution through good-faith negotiation. If a dispute cannot be resolved informally within 30 days, it may be referred to binding arbitration or the competent courts, as applicable. s999 makes no representation that the platform is appropriate or available for use in all jurisdictions; users are responsible for ensuring compliance with their local laws.

13. Responsible Gaming

s999 is committed to promoting responsible gaming and protecting vulnerable players. We offer a range of self-management tools including deposit limits, session time reminders, and self-exclusion options. If you feel that gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to make use of these tools and to seek professional support. All users are reminded that gambling should be treated as entertainment, not as a source of income. Players must be 21 years or older. For detailed guidance on our responsible gaming tools and support resources, please visit our Responsible Gaming page.